Privacy Policy

Privacy Policy

FormAI ("we", "us", or "our") collects personal information from users through our platform, website, and related services. In compliance with the General Data Protection Regulation (GDPR), we are committed to protecting the privacy and security of your personal information.

You may withdraw your consent at any time by contacting us at privacy@formai.app.

Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices or applicable regulations. Significant changes will be communicated via email or a prominent notice on our website. We encourage you to review this policy regularly.

Information We Collect

We may collect the following categories of personal data:

• Account information: name, email address, and profile details you provide when signing up.
• Usage data: information about how you interact with our platform, including pages visited, features used, and session duration.
• Device and technical data: IP address, browser type, operating system, device identifiers, and approximate location.
• Form and survey data: content you create, responses collected, and analytics generated through our platform.
• Communication data: messages you send to us through support channels, contact forms, or email.
• Payment information: billing details and transaction records processed through our payment providers.

How We Use Your Data

We process your personal data for the following purposes:

• Providing our services: delivering, maintaining, and improving the FormAI platform.
• Communication: responding to inquiries, providing support, and sending service-related notifications.
• Analytics: understanding usage patterns to improve our product and user experience.
• Marketing: with your explicit consent, sending promotional materials and product updates. You can unsubscribe at any time.
• Legal compliance: fulfilling our obligations under applicable laws and regulations.
• Security: detecting and preventing fraud, abuse, and unauthorized access.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of contract: processing necessary to provide our services to you.
• Legitimate interests: improving our platform, preventing fraud, and managing our business operations.
• Consent: where you have given explicit consent, such as for marketing communications.
• Legal obligations: complying with applicable laws and regulations.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. When data is no longer needed, it is securely deleted or anonymized.

Data Sharing and Disclosure

We do not sell your personal data. We may share your data with third-party service providers who assist us in operating our platform, subject to appropriate data processing agreements. These third parties access data only for performing tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

We may also disclose personal data when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition. In such cases, prior notification will be provided, and your data will remain subject to this privacy policy.

Where Your Data Is Stored

FormAI is hosted in the European Union. Your personal data is stored on servers located within the EU. If any data transfer outside the EU is necessary, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.

Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children without parental consent. If we become aware that we have inadvertently collected such data, we will promptly delete it.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policy of any site you visit.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete data.
• Right to erasure: request deletion of your personal data when it is no longer necessary.
• Right to restriction: request temporary or permanent cessation of processing.
• Right to data portability: request your data in a structured, machine-readable format.
• Right to object: object to processing based on legitimate interests.
• Right to withdraw consent: withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@formai.app. We will respond within 30 days in accordance with applicable regulations.

Cookie Policy

FormAI uses cookies and similar tracking technologies to improve your experience, analyze usage, and support our services.

What Are Cookies

Cookies are small data files stored on your device when you visit a website. They help us recognize your browser and remember certain information across visits.

Types of Cookies We Use

• Essential cookies: required for our platform to function properly (e.g., session management, security).
• Analytics cookies: help us understand how visitors interact with our site (e.g., Google Analytics). These collect anonymous usage data.
• Preference cookies: remember your settings and preferences for a better experience.
• Marketing cookies: used to deliver relevant content and measure the effectiveness of our communications.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our platform.

Disclaimer

The information provided on the FormAI website and platform is for general informational purposes only. While we strive to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the information, products, services, or related graphics contained on the platform.

Any reliance you place on such information is strictly at your own risk. In no event will we be liable for any loss or damage arising from the use of our platform.

Through our platform, you may link to other websites that are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not imply a recommendation or endorsement of the views expressed within them.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

• Email: privacy@formai.app