Legal
Terms of Service
Last updated: February 26, 2026
Terms of Service
Welcome to FormAI. By accessing or using our website and platform at formai.app ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use our Service.
1. Acceptance of Terms
By creating an account, joining our waitlist, or otherwise using our Service, you confirm that you have read, understood, and agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Description of Service
FormAI provides an AI-powered platform for creating surveys, quizzes, live training sessions, and interactive forms, along with analytics and integration features. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
3. Account Registration
To use certain features of the Service, you may be required to create an account. You are responsible for:
- Providing accurate and complete registration information.
- Maintaining the security of your account credentials.
- All activities that occur under your account.
You must notify us immediately of any unauthorized use of your account.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws, regulations, or third-party rights.
- Transmit harmful, offensive, or misleading content.
- Interfere with or disrupt the integrity or performance of the Service.
- Attempt to gain unauthorized access to any systems or networks connected to the Service.
- Use automated means (bots, scrapers) to access the Service without our prior written consent.
- Collect personal data of other users without their consent.
5. Intellectual Property
The Service and its original content, features, and functionality are owned by FormAI and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of all content you create using the Service. By using the Service, you grant us a limited license to host, store, and display your content solely for the purpose of providing the Service.
6. User Content
You are solely responsible for the content you create, upload, or distribute through the Service, including surveys, quizzes, and form responses. You represent that you have all necessary rights to use and share such content.
7. Payment and Billing
Certain features of the Service may require a paid subscription. Payment terms, pricing, and billing cycles are presented at the time of purchase. All fees are non-refundable unless otherwise stated. We reserve the right to change pricing with reasonable advance notice.
8. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. You may request deletion of your account and data by contacting us at privacy@formai.app.
9. Limitation of Liability
To the maximum extent permitted by law, FormAI and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill arising from your use of the Service.
10. Indemnification
You agree to indemnify and hold harmless FormAI, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Service or violation of these Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Paris, France.
12. Changes to Terms
We reserve the right to update these Terms at any time. Material changes will be notified via email or a prominent notice on the platform. Continued use of the Service after changes constitutes acceptance of the revised Terms.
Disclaimer
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
FormAI does not warrant that the Service will be uninterrupted, error-free, or secure. We do not guarantee the accuracy or completeness of any information provided through the Service.
Any reliance you place on information obtained through the Service is strictly at your own risk. In no event will we be liable for any loss or damage arising from your use of, or inability to use, the Service.
Contact Us
If you have any questions about these Terms of Service, you can contact us at:
- Email: privacy@formai.app